Stanhome France aims to be an exemplary, socially responsible company. We attach great importance to honesty and clarity and seek to build strong and sustainable relationships with our coaches and clients, based on trust and mutual interest. In accordance with this philosophy, the protection of your personal data is essential to us and we wish to inform you through this Privacy Policy of how we collect and process this data.

Unless express consent is required by the laws of your country concerning the protection of personal data, by using these media (as defined below), you consent to the following: (i) that we collect and use your personal data in the manner described in this Privacy Policy and (ii) the transfer of your personal data to other countries (including to countries outside the European Union).

To what does this Privacy Policy apply?

This Personal Data Protection Policy applies to all websites, applications, online games/prize draws, as well as to any other online initiatives of Stanhome France, in which personal data is collected (the “media”). Accordingly, this Privacy Policy does not apply to third party websites, including those which may be mentioned on our media through an Internet link.

Please note that if required by your country’s legislation, this personal data protection policy may be supplemented by local provisions that we strongly invite you to consult at the bottom of this page.

What data do we collect from you?

With your prior consent, we may collect and process all or part of the following data when you use our media:

The data you provide (i) by completing forms, (ii) by uploading data online, (iii) by subscribing to online services (e.g. social network applications and pages) or (iv) by sending us correspondence: first name and last name; email address; gender; telephone number; postal address; age/date of birth; payment information (on e-commerce media); photos or videos of you that you wish to share.

We may ask you to respond to surveys we use for scientific and statistical purposes.

We may collect your IP address and browser type for the purposes of administering our systems and/or establishing statistics, without identifying any other individual information.


In some cases, we may use cookies, which are small files comprised of letters and numbers downloaded to your device when you access our media. We use cookies primarily to recognize you when you connect again to our media and to display content that may match your interests.

The default settings of Internet browsers are usually set to accept cookies, but you can easily change this by changing your browser settings. However, please note that if you choose to disable cookies, some parts of our media may not be accessible.

How do we use your personal data?

We use your personal data primarily to remain in contact with you, in particular by sending you regular news and information about our products, brands, coach recruitment operations and/or media.

We also use your data to improve your use of our media: to understand your interest in their content, manage your online account, validate your participation in our operations, ensure that our material is presented in the manner best suited to you and your device, and to protect you against possible fraudulent actions.

How can you access your personal data?

You always have the possibility to contact us by post, e-mail or telephone to view the personal data about you in our possession.

If you notice any errors with this data or if you consider it incomplete or incorrect, you may also ask us to correct or complete it.

Finally, you may ask us to delete any personal data concerning you that we hold. However, please note that we may keep a record of your data for archiving purposes (particularly when required by law).

Do we share your personal data?

Subject to what is stated in this Privacy Policy or unless we have previously obtained your consent, we do not share your personal data with persons who are not employed by Stanhome France or its service providers (e.g. our web agencies, who manage certain online transactions on our behalf).

Please note that we strictly require our service providers to use your personal data only to manage the services we require them to provide. We also ask these providers to always act in compliance with the applicable laws on the protection of personal data and to pay particular attention to the confidentiality of this data.

Where do we store your personal data?

Your personal data is stored in our databases, which are accessible only by our employees and service providers.

In some cases, and mainly for technical reasons, these databases may be stored on servers located outside the country from which you initially entered the data (including outside the European Union). In this case, if the countries to which your data is transferred are not subject to a personal data protection regime as strict as that described in this Privacy Policy, we shall take appropriate measures to ensure that your data is processed in accordance with this Policy.

Is your personal data stored securely?

We aim to always store your personal data in the safest and most secure manner. To this end, we use multiple technologies to prevent any alteration, loss of, or unauthorized access to your data.

On our e-commerce media, we manage your payment information using methods that meet industry standards (such as PCI DSS).

Local provisions

In accordance with law no. 78-17 of 6 January 1978 on information technology, files and personal freedoms (the French Data Protection Act), the processing of the personal information collected via this medium has been the subject of a declaration to the French national data protection authority (the Commission Nationale de l’Informatique et des Libertés). You have the right to access, modify, correct and delete the data concerning you. To exercise this right, you should send us a request accompanied by an identification document to or by letter to Stanhome France - Customer Service, Allée des Primevères, 56 200 La Gacilly.

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